Privacy policy

This Privacy Policy explains how CircleMeUp and Techkrafton Solutions ("we," "us," or "our") collect, use, disclose, and protect personal information when you use our website, app, products, or services. This policy applies to visitors, registered users, and customers of CircleMeUp. We offer our services only to adults who are 18 years of age or older.

1. Information We Collect

We may collect the following categories of information:

• Identifiers and contact details, such as your full name, email address, phone number, and postal address.
• Account and profile information that you provide when you register, sign in, or use our services.
• Customer support messages and other communications you send to us.
• Content and data you choose to upload, connect, or sync, including contact list data and calendar data.
• Transaction and payment-related information, including billing details and purchase history. Payment card details are processed by our payment processors and are not stored by us in full unless necessary for a specific payment workflow.
• Device, browser, and usage information, such as IP address, log data, pages viewed, clicks, timestamps, referral data, and similar analytics information.
• Information collected through cookies, pixels, SDKs, tags, and similar technologies.
• Advertising and remarketing data, such as ad interactions and audience identifiers.

2. How We Collect Information

We collect information directly from you when you create an account, submit forms, contact us, make a payment, or otherwise use our services.

We collect some information automatically through analytics, advertising, and security tools.

We also receive information from third-party service providers and integrations that you choose to connect to your account.

3. How We Use Information

• Provide, operate, maintain, and improve CircleMeUp.
• Process transactions and deliver the services you request.
• Communicate with you about your account, transactions, service notices, updates, and support requests.
• Send transactional emails and certain update emails.
• Protect our users, prevent fraud, detect abuse, and secure our systems.
• Analyze usage, measure performance, and improve our website, app, and customer experience.
• Deliver ads and perform remarketing for our business.
• Comply with applicable legal obligations and enforce our terms and policies.

4. Analytics, Advertising, and Remarketing

We use Google Analytics and PostHog to understand how users interact with our website and app and to improve performance and usability.

We use advertising and remarketing services to show ads about our business and services across other websites, apps, and online platforms.

These technologies may use cookies or similar tools to recognize your browser or device and to measure ad performance. Depending on how they operate, these activities may be considered a "sale" or "sharing" of personal information under California law.

5. Payments

Customers may pay for our services using Stripe or Razorpay.

Payment details are handled by our payment processors. Their use of your information is governed by their own privacy policies and security practices.

6. Third-Party Services We Use

• Google Analytics for usage analytics.
• PostHog for product analytics and behavioral insights.
• Stripe and Razorpay for payment processing.
• Google reCAPTCHA (including invisible reCAPTCHA) to help protect the site from spam, abuse, and automated activity.
• Google Places to help users search, identify, or autofill place and address information.
• Advertising and remarketing partners that help us promote our business.

7. How We Share Information

We may share personal information with service providers and processors that help us run our business, such as hosting, analytics, payments, support, security, and advertising vendors.

We may disclose information if required by law, to respond to legal process, to protect our rights and users, or in connection with a business transaction such as a merger, acquisition, or asset transfer.

We do not allow service providers to use personal information for purposes unrelated to the services they provide to us, except where permitted by law or by your instructions.

8. Cookies and Similar Technologies

We and our partners may use cookies, pixels, tags, SDKs, and similar technologies for analytics, security, functionality, and advertising.

You may be able to control cookies through your browser settings. Blocking some cookies may affect how the website or app functions.

9. Data Retention

We keep personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and carry out the purposes described in this Privacy Policy.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Age Restriction

CircleMeUp is intended only for adults who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will take appropriate steps to delete it.

12. Your Privacy Rights Under GDPR

If the GDPR applies to your personal information, you may have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, portability of your data, and objection to certain processing.

Where we rely on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

Where applicable, you also have the right to lodge a complaint with your local data protection authority.

Common legal bases → Consent, performance of a contract, legitimate interests, and compliance with legal obligations.

How to exercise → Use the Contact Us page at circlemeup.com/contact.

13. Your Privacy Rights Under CCPA/CPRA

If the California Consumer Privacy Act, as amended by the CPRA, applies to you, you may have the following rights:

• The right to know what personal information we collect, use, disclose, sell, or share.
• The right to delete personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information.
• The right to limit the use and disclosure of sensitive personal information where applicable.
• The right to non-discrimination for exercising your privacy rights.

You may submit a request by visiting our Contact Us page.

If you use a browser or device that sends a recognized opt-out preference signal, we will handle it as required by applicable law for the applicable website or service configuration.

You may also use an authorized agent to submit a request where permitted by law.

14. California Notice at Collection

We collect the categories of personal information described in this policy for the business and commercial purposes described above, including service delivery, account management, payment processing, analytics, security, advertising, and compliance.

15. International Data Transfers

Because we and our service providers may operate in different countries, your information may be processed outside your country of residence, including in India and other jurisdictions where our service providers operate.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out through our Contact Us page.